Profs Elizabeth Morrison and Kelly See's research on silence in the workplace is featured
— September 2, 2014
Excerpt from Dow Jones Newswires -- "The key to avoiding corporate crises could lie with approachable supervisors. New research from New York University and Singapore's SIM University finds that employees often won't speak up if they see something wrong because they feel that they lack power as compared to others at their organization. But one factor mitigates that response: a boss that the employee perceives as being open, "interested in input from others and willing to give fair consideration to ideas and suggestions," according to the paper. The authors note that the consequences of silence 'can be disastrous,' citing examples like the faulty ignition switches in General Motors (GM) cars and massive fraud at Enron."