Managing Your Account: Deleting Email


How do I delete an email message?
How do I delete a conversation?
How do I delete multiple email messages simultaneously?
How do I empty the Trash folder immediately?


 How do I delete an email message? buttonup
There are two ways to delete an email message from your mailbox:

  • Click on the message in your mailbox and drag it to the Trash folder.
  • Click on the email message in your mailbox to select it, or click the select box to select the message, as shown in the graphic below. Then, either:
    • Click delete_iconin the toolbar.
    • Right-click, and select delete_iconfrom the menu.

Deleted messages are moved to the Trash folder.


delete_message_highlight

 

How do I delete a conversation? buttonup
There are two ways to delete a conversation from your mailbox:

  • Click on the conversation in your mailbox and drag it to the Trash folder.
  • Click on the conversation in your mailbox to select it, or click the select box to select the conversation. Then, either:
    • Click delete_iconin the toolbar.
    • Right-click, and select delete_iconfrom the menu.

All messages in the conversation are moved to the Trash folder.

How do I delete multiple email messages simultaneously? buttonup
To delete multiple email messages from your mailbox simultaneously:

1. Click the select box for the first email message you want to delete in your mailbox.

2. Click the select box for each additional email message you want to delete, as highlighted below.

3. Next, use one of the following methods to delete the selected email messages:

  • Drag the messages to the Trash folder.
  • Click delete_iconin the toolbar.
  • Right-click, and select delete_iconfrom the menu.

All selected messages are moved to the Trash folder


delete_multiple_messages_highlight

 

How do I empty the Trash folder immediately? buttonup
You can purge messages in Trash, which means that the Trash folder is emptied immediately. Any messages in the Trash folder are permanently deleted and cannot be recovered.
To purge or empty Trash:

•  Right-click on the Trash folder and select Empty Trash . All messages are permanently deleted.


purge_trash_highlight