NYU Stern Information Technologies

How do I obtain an email account?
An email account is automatically generated for all Stern students, faculty, administrators and staff. Your account can be activated by visiting http://start.stern.nyu.edu.
[A how-to-guide is available]

How do I activate my email account?
Please visit http://start.stern.nyu.edu to activate your Stern account. You will need your netID and University ID number (from the back of your NYU ID card) and your birthdate in order to activate your account.
[A how-to-guide is available]

How to I change my password?
You can change your password through SIMON. Stern requires that you change your password every 6 months.
[A how-to-guide is available]

What is my mail storage capacity?
Each email account is allocated 1GB of storage for email. It is important that you are aware of how much space you are using as exceeding this quota will limit your ability to receive email. Check your quota in your Connect@stern account or by visiting SIMON.

How can I forward my email to another email account?
You can forward your incoming mail to up-to three different accounts through SIMON.

How can I setup an auto-response on my email account?
SIMON has a "vacation message" feature through which you can setup an auto-response to all incoming email to your account. For more information on how to use SIMON, please see our How-to Guide.

Can I use my email account to send out bulk mail?
No. Sending email to individuals without their consent (known as "spamming") is not allowed. Any such activity will lead to immediate account deactivation.

Is there a limit on email attachment sizes and/or types?
Stern has a 30MB limit to email attachments when both sending and receiving. Please check with your recipient to confirm their email system's capacity before sending large attachments. For security reasons, Stern blocks attachments with the following file types on incoming messages: *.ade,*.adp, *.bas, *.bat, *.chm, *.cla, *.class, *.cmd, *.com, *.cpl, *.crt, *.eml, *.email, *.exe, *.hlp, *.hta, *.inf, *.ins, *.js, *.jse, *.lnk, *.msc, *.msi, *.mst, *.ocx, *.pcd, *.pif, *.reg, *.scr, *.sct, *.shb, *.shs, *.url, *.vb, *.vbs, *.vbe, *.wsf, *.wsh, *.wsc, *.???.exe, *.???.lnk, *.???.pif.

How do I archive my Stern Mail?
You may only archive your mail locally through an email software installed on your PC, such as Outlook or Thunderbird, not through webmail. Click here for a How-to-guide on mail archiving.

What will happen to my email account after I graduate?
For January 2009 and May 2009 graduates, your Stern NetID email will remain active until January 27, 2010. Prior to your account being deactivated, you will receive notification about establishing a lifetime email forwarding to any address you specify. For more information, please see SWAP (Stern Worldwide Alumni Program). See the Graduating Student section for more details.

Can I use mail programs like Outlook, Thunderbird or AppleMail to get my Stern Mail?
Yes.
[How-to-guides are available]

What is the web address to access my email?
http://connect.stern.nyu.edu

What information do I need to set-up my local email program, such as Outlook, Thunderbird or AppleMail?
Please see the appropriate How-to-Guide for your application.

What security features does Stern offer for email?
We offer authenticated SMTP and secure SSL for both connect@stern webmail and other mail programs.

Do I need to login in order to send email from my stern account?
Yes. As a security measure, Stern requires login to access our sending mail server (SMTP).