Client Services Enterprise Operations & Solutions Teaching & Learning (CITL) Information Security

Printing FAQ

Mac Leopard printing now available. Please see Mac Printing guide.

When does the quota begin this year?

How do I see the number of pages I have left in my quota?

How do I buy more pages?

Does each side of a duplex printed page count as one?

If I notice a mistake in my quota, who should I talk to?

How do I print from my laptop?

I live at the Palladium, will pages I print from the Palladium lab facility count towards my quota? Do I have the same quota?

Will unused print quota or purchased pages carry-over from year to year?

When does the quota begin this year?
This year the quota will begin on July 1, 2008 for all students. All students will receive 1,500 pages for the year beginning July 1, 2008 and ending June 30, 2009. Non-Stern Students taking Stern classes will be allocated 150 pages per Stern course.

How do I see the number of pages I have left in my quota?
Login to SIMON at http://simon.stern.nyu.edu, and click on the link that says “Print Quota.” It will show you the number of pages you have already printed and the balance on your quota.

How do I buy more pages?
Login to SIMON at http://simon.stern.nyu.edu and use the “Print Quota” link to purchase more pages. You can purchase 100 pages for $15 or 200 pages for $30 using MasterCard or Visa. Once your credit card has been approved, the purchased pages will be added to your quota automatically.

Does each side of a duplex printed page count as one?
The quota system currently counts by sheet of paper, which means that one sheet of paper printed on both sides (duplex) counts as one page out of your print quota. Printing duplex is a great way to save paper and stretch your quota.

If I notice a mistake in my quota, who should I talk to?
If you notice any discrepancies in your quota usage or have any trouble or questions with printing at Stern, please contact the IT helpdesk at 212-998-0180 or helpdesk@stern.nyu.edu. You can also visit the helpdesk in UC-120 between 8am and 10pm Monday through Friday, or 8am and 6pm Saturday and Sunday.

How do I print from my laptop?
Visit our printing How-to-Guide for steps on how to configure your laptop for printing to Stern printers.

I live at the Palladium, will pages I print from the Palladium lab facility count towards my quota? Do I have the same quota?
Students living in the Palladium residence hall have the same quota - 1,500 pages for this academic year. Pages printed from the Stern computing lab at the Palladium will count toward your quota.

Will unused print quota or purchased pages carry-over from year to year?

No, any unused print quota, including purchased pages, will disappear when the next year's quota is allocated.