Client Services Enterprise Operations & Solutions Teaching & Learning (CITL) Information Security

Change your password

In order to change your Stern password, first login to SIMON. Click on Change Password from the top menu bar. Follow the instructions on the following screen and enter your new password then click submit. You must have at least 8 characters in your password, which must include at least one letter, one number and one special characters such as !, @, #, $, &, etc.. WARNING: Do not use the % character as your special character, it is not recognized by the Blackboard system.

In keeping with security best practices, Stern IT enforces password changes for all Stern accounts every 6 months.  SIMON tells you when your password is scheduled to expire. In addition, you will receive email notifications before your password is scheduled to expire.

NOTIFICATION
SCHEDULE
First
1 month before expiration
Second
2 weeks before expiration
Final
Everyday, beginning 7 days before expiration

To stop the notifications, change your password using SIMON.  If you do not change your password before the expiration date, you will not be able to access your Stern email or other web applications until the password is changed. After password expiration, access will be limited to SIMON password functionality until your password has been changed.

Stern faculty, administrators and staff should be aware that after changing your password in SIMON, you may receive a second Windows login prompt the next time you login to your Stern computer. If you see the second login screen, enter your old password and be sure to check the box to sync your Windows password with your network password.

If you need assistance, please visit the Stern IT computer Help Desk in KMC UC-120, call 212-998-0180 or email helpdesk@stern.nyu.edu.