Using SIMON

SIMON is Stern's Account Management system. SIMON allows you to see information about your Stern account, including mail quota information. SIMON also allows you to change your Stern password and set-up password recovery options, as well as, set-up a personal address, mail forwarding and vacation messages.

SIMON is accessible to Stern students, staff, and faculty from any computer in the Stern complex (lab computer, Intranet / Email station, office computer) as well as from any remote location. In any web browser, type in http://simon.stern.nyu.edu/ (from computers on the Stern network, all you need to type is SIMON). If you have any questions, suggestions, or problems regarding SIMON, please address them to: helpdesk@stern.nyu.edu.

Use your Stern Net-ID and password to login to SIMON. If you are new to Stern and have not yet activated your account, please see our account activation guide.

Once you login, you will see a summary of your Stern mail usage and account information. From the top menu bar you may choose the following options: home, change password, mail forwarding, vacation messages, personal address, password recovery, email usage and Help. From the left side menu you may use the SIMON directory to search for other members of the Stern community. The links below provide details on the following SIMON features:

• Home
• Spam Digest
• Change your password
• Forward your mail
• Create and set vacation messages
• Create a firstname.lastname@stern.nyu.edu personal email address
• Search for other Stern community members
• Password Recovery
• Forgot Password?
• Logout

Home

The first page you will see upon logging into SIMON is the home page. You may return to the home page at any time by clicking on Home in the top menu bar. The home page provides a summary of your Stern account, including email forwarding and vacation message settings, password expiration and mail disk usage. In addition home provides a list of your day's calendar activies as well as a quicklink section to provide access to frequently used application without requiring an additional sign-on to access those applications.

Spam Digest

Stern provides an optional daily spam digest email with summarizes the messages sent to your account that were stopped by Stern's enterprise spam filter as suspected spam. The digest email also provides the option to recover a message from the spam filter and have it delivered to your inbox. Even without receiving the digest, you may visit spamblock.stern.nyu.edu at any time to search for a potentially blocked message or recover a message.

This option in Simon allow you to choose whether or not you wish to receive the daily spam digest email. To turn the service on or off click the link in the upper right corner of the box.

 

Change your password

To change your password, click on Change Password from the top menu bar. Follow the instructions on the following screen and enter your new password then click submit. You must have at least 8 characters in your password, which must include at least one letter, one number and one special characters such as !, @, #, $, %, &, etc..

In keeping with security best practices, Stern IT enforces password changes for all Stern accounts every 6 months.  SIMON tells you when your password is scheduled to expire. In addition, you will receive email notifications before your password is scheduled to expire.

NOTIFICATION	SCHEDULE
First	1 month before expiration
Second	2 weeks before expiration
Final	Everyday, beginning 7 days before expiration

To stop the notifications, change your password using SIMON.  If you do not change your password before the expiration date, you will not be able to access your Stern email or other web applications until the password is changed. After password expiration, access will be limited to SIMON password functionality until your password has been changed.

Stern faculty, administrators and staff should be aware that after changing your password in SIMON, you may receive a second Windows login prompt the next time you login to your Stern computer. If you see the second login screen, enter your old password and be sure to check the box to sync your Windows password with your network password.

If you forget your password, visit the Stern IT computer Help Desk in UC-49 or email helpdesk@stern.nyu.edu for assistance.

Forward your mail

SIMON allows you to automatically forward email messages sent to your Stern account to another email account. To forward your mail, click on Mail Forwarding from the top menu bar.

Enter the email address or addresses you would like your Stern mail to forward to in the text box. You may enter up to three email addresses (one in each text box).

If you wish to keep the forwarded mail in your Stern mailbox, click the check-box below the addresses. If you choose to keep the mail in your Stern inbox, make sure to clean up your Stern email (especially your attachments) periodically to avoid going over your 1 GB quota. Please note that once you reach the quota of 1 GB, you will no longer be able to receive emails to your Stern account.

Vacation messages

To add a new vacation message, click on Vacation Message from the top menu bar. Enter the title of your vacation message and the message content in the text boxes provided and click Save.

To activate the message you must first select that message from the top drop-down box and then click the Activate button.

You may enter and save more than one vacation message. To delete a message, select it from the drop down box. Once the message text appears, click the Delete button below the message text. To edit a message, select it from the drop down box, the text will appear in the boxes for you to edit. After editing, click Save to save the message. Remember, in order for the message to be active, you must select it from the drop down box and then click the Activate button that appears below.

If you wish to turn off your vacation message please select Turn Off Vacation from the drop down menu bar.

Searching for other Stern community members

To search for a member of the Stern community, enter the person's name or NetID in the Directory Search text box located on the left-side menu bar in SIMON. After entering first and/or last name or NetID, click on Search. Simon allows partial name searches. You may also search for member of a department by selecting the relevant department name from the drop-down menu under the Department Listing heading.

 

Password Recovery Settings

You may set or change your password recovery options in SIMON. Click on Password Recovery on the top menu bar and you will see the following:

Enter an external (non-Stern) email address to which your reset password can be sent. Enter a security question such as "Place of Birth?" or Favorite Color?" and then enter the answer to the question in the box below. Click submit to save the information or changes you have made to the information.

You will be asked this security question in the event that you forget your password.

Forgot Password?

Forgot your password? SIMON allows you to recover it using the security question you set up with your account activation. Simply click the Forgot Password link on the Simon login page.

You will be taken to the Password Recovery page in which you will be prompted to enter your Stern NetID, University ID (found on the back of your NYU Card) and your birthdate in YYYY-MM-DD format.

Finally, you will be prompted with the security question you designated with your account activation, or in SIMON. After providing the correct answer, your password will be reset and a new password will be sent to your designated external (non-Stern) email address. If you have forgotten your password and have not set-up the password recovery option, you must contact the helpdesk at helpdesk.stern.nyu.edu for assistance.

Logout

By clicking Logout in the top right corner of SIMON, you will be brought back to the Login page.