Client Services Enterprise Operations Teaching & Learning (CITL) Information Security

Come across a problem that has brought your work to a halt? Let our Help Desk help you solve it! Check out our Help Topics for step-by-step instructions and FAQ's on overcoming some of the most common obstacles that users face.

And if you can't find the answers you're looking for in our guides, get in touch with our friendly Help Desk staff. They'll help you find the solution to your problem or put you in touch with someone who will.

Contact the Help Desk

Email:
helpdesk@stern.nyu.edu
Phone:
(212) 998-0180

We also have walk-in hours for your convenience if you would prefer to seek the solutions for your problem in-person.

Fall and Spring Hours
Monday - Friday 8:00am - 10:00pm
Saturday - Sunday 8:00am - 6:00pm
Winter and Spring Break Hours
Monday - Friday 8:00am - 10:00pm
Saturday - Sunday 8:00am - 6:00pm
Summer Sessions
Monday - Thursday 9:00am - 9:00pm
Friday 9:00am - 8:00pm
Saturday - Sunday 9:00am - 5:00pm