About Stern IT

Welcome to Stern's Information Technology (IT) services. Our mission is to enable the Stern community to be creative, effective, and efficient through the use of secure, robust, reliable, and cost-effective technology services and support. We are constantly exploring ways to leverage technology in our learning spaces, offices, and collaborative environments to enhance knowledge creation and community building.		Service Advisory
Stern IT is creating a digitally mobile learning environment through enabling technologies on and off campus. Stern IT provides a wide range of services through its enterprise Operations, Client Services, Center for Innovation in Teaching and Learning, Relationship Management, and Security teams.

Stern IT News…

Data Center Move Friday November 27th, 2009

Stern IT will be moving our data center beginning at 6:00am on Friday November 27th, 2009. Most IT services will be unavailable beginning at 6:00am on Friday November 27th, 2009. Core services including email and web services will be restored by 3:00am Saturday November 28th. Other services will be restored by 11:00pm Saturday November 28th. For more details about the move and to monitor services, please visit our Data Center Move website.

Windows 7 and Mac Snow Leopard Support

Stern IT does not offer support for Windows 7 and/or Mac Snow Leopard operating systems at this time. Most of our products are not yet certified to work with these new operating systems.

Security

Stern's security website offers information and anti-virus software for students.

Surveys@Stern

Stern IT is please to annouce the availability of our new survey tool, based on Qualtrics. Surveys@Stern is available to all members of the Stern community from SIMON's Quicklinks.

Student Print Quota

As part of the Stern Campus Greening Initiative, Students are given 1,500 sheets of free printing credited as 1500.00 Sternbucks in our new print system.
1 Sternbuck = 1 sheet of paper. Additional sheets can be purchased through SIMON. Sheets are non-transferrable and non-refundable. Remaining sheets at the end of a school year may not be carried over to the next academic year.

Laptop Requirement

All full and part-time MBA students and incoming freshman are required to have a notebook computer (please see our laptop policy). The notebook requirement ensures that students will have access to the resources needed to successfully complete Stern's program of study. Stern recommends the following models, Dell Latitude E4300, and the 13" and 15" Apple MacBooks.

Apple Support

Our staff is continuing to keep pace with the growing popularity of Apple products. They are fully trained in providing complete support for all Apple users. Please visit our HelpDesk for service or questions.

Mobile Device Support

For students, Stern IT has added support for Apple iPhone with 2.0 software and offers limited support for all other smart phone models. Please visit our website, for a detailed Smart Phone FAQ.

Wireless

All students can access Stern’s wireless network. KMC and Shimkin now have two wireless networks, SternOnTheMove and SternOnTheMoveSecure. Tisch currently has only SternOnTheMove. Both require web authentication, though SternOnTheMoveSecure allows users to download small client to manage these credentials. When users are within range of our SternOnTheMoveSecure network, they will automatically be authenticated and will be less likely to experience any wireless disconnects.

Classroom Renovations

Over this summer, 17 Stern classrooms have been upgraded to use Stern’s new classroom recording system, Echo 360. Echo 360 offer improved classroom capture, including separate, but synchronized, video capture of the speaker and the slides.

Talk to us

We are always looking for ways to further our ability to serve and meet the needs of our students. We hope you will continue to keep us informed of how we can better serve you. As always, please remember to reach out to our HelpDesk with any questions.