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Department
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New York University
Stern School of Business
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New York, NY 10012-1118
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| Title: |
When
is It “A Pleasure to Do Business With You”?
The Effects of Status, Outcome Favorability, and Procedural
Fairness |
| Author(s): |
Ya-Ru Chen- New
York University
Joel
Brockner Columbia University
Jerald
Greenberg- The Ohio State University |
| Abstract
Text: |
The
present studies examined the reactions of both lower status
and higher status parties to their exchanges with one another.
The favorability of the outcome of the exchange along with
the other party’s procedural fairness interacted to
influence the desire of both parties to have future exchanges
with one another. However, the nature of the interactive
relationship between outcome favorability and procedural
fairness differed considerably among the lower status and
higher status parties. The results of a pilot study as well
as two full-scale studies showed that among the lower status
people, high procedural fairness reduced the positive relationship
between outcome favorability and their desire for future
exchanges with the higher status other, relative to when
procedural fairness was low. Among the higher status people,
high procedural fairness heightened the positive relationship
between outcome favorability and their desire for future
exchanges with the lower status other, relative to when
procedural fairness was low. We discuss the theoretical
and practical implications of these findings for the literatures
on relationships in work organizations, organizational justice,
and status. |
| Will
be Published in: |
Under
Review at OBHDP |
| Paper
Copy Available: |
No
|
| Electronic
Copy Available: |
No |
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