## Frequently Asked Questions Show All | Hide All How do I schedule an appointment with a career coach? Students and Alumni can schedule an appointment online through [Career Account](https://nyustern.12twenty.com/) **Activate Your NYU Net ID** If this is your first time activating your NYU Net ID, please follow these instructions. If you have already activated your NYU Net ID, you may skip this step. - Go to - Select "New to NYU? Start Here" - Enter University ID (found on back of NYU ID card) and Date of Birth. *If you do not remember your Net ID or University ID, please contact the Office of Records and Registration: or 212-998-0660* - Check the box labelled "I'm not a robot" to complete CAPTCHA. - Click continue and follow prompts to set password and complete activation **If you are having issues setting up your account:** Please contact Stern IT at or 212-998-0180. Note: Let them know you are an ALUM who needs to ACTIVATE their NYU Net ID **If you are having issues setting up your account:** - Please contact Stern IT at or 212-998-0180 - Note: Let them know you are an ALUM who needs to ACTIVATE their STERLIFE account **Once you are logged in to your Career Account in 12Twenty:** After you have successfully accessed your [Career Account](http://nyustern.12twenty.com), you can schedule an appointment by clicking the Appointments tab. Once you’ve selected the Appointments tab, you will see a drop down list of available appointment slots. Select the time and date that works best for you to book an appointment. You can also navigate to the following week using the **>** arrow next to the date. - After selecting the appointment time, select the Book Appointment button in black. - In the next screen, select your preferred appointment type from the drop down menu. - Then, upload your resume if you haven’t done so already using the ‘Upload’ button. - Add notes for your coach explaining the nature of your appointment. - Hit the Book Appointment button to secure your appointment. Once you have successfully booked your appointment, you will be able to see it visibly in the ‘Appointments’ section of your Career Account. Please keep in mind that you can only schedule one appointment at a time, therefore, you will not be able to see future appointments once you have booked your appointment. **How to Cancel Your Appointment in 12Twenty** To cancel your appointment, go to the ‘Appointments’ tab and click on into your appointment by selecting the time slot that is posted as your appointment time in purple. Select the three dots next to the X and then hit ‘Cancel Appointment.’ Another screen will pop up asking if you’re sure you want to cancel your appointment. Select ‘Yes, cancel it’ to confirm the cancellation. If you’d like to change your appointment details (i.e. the notes, upload a resume, or the appointment type) instead of hitting ‘Cancel Appointment’ select ‘Edit’ to make your changes and then ‘Save’ to confirm changes. Once you have cancelled your appointment, you will be able to see other appointment options pop onto your screen. If you’d like to reschedule, select a new time slot that works for you and follow the process for scheduling appointments. Do you take walk-in appointments? We do not offer walk-in appointments. If this in an urgent situation, please email us at with reason for appointment and your availability and we will do our best to fit you in. Our office is typically booked about a week out, so please plan accordingly. What can I discuss during my appointment? Our counselors are open to discussing career related topics. Popular subjects include, but are not limited to: - Exploring and discovering career options - Cover letter review - Job search strategy - Managing difficult situations - Networking techniques - Preparing for employment interviews - Preparing for performance reviews - Personal brand management - Resume review - Salary negotiations - Self-assessment Do the career coaches specialize in any field? Who is the best person to meet with for finance, consulting, marketing, etc? All of our career coaches are generalists that specialize in working with MBA students and alumni and can provide guidance for any field. What services do the Working Professionals Team provide, or do I have access to? Working Professionals offers a range of services including: - Career coaching - Live events - Webinars - Panel discussions - Job Postings - Online Career Resource Library Access to these resources may be found in [Career Account](nyustern.12twenty.com). How do I access the Alumni Network? Is there a listing of Alumni and where they work? This [Stern Alumni](/portal-partners/alumni) website contains the Stern Directory and a listing of regional reps. [Stern Network](https://violetnetwork.nyu.edu/hub/stern/?_ga=2.65290216.75170497.1661524188-2020800730.1661524188) is an online networking and mentorship platform that makes it easy for students and alumni to connect. We also suggest that you join the MBA Stern School of Business [LinkedIn](http://www.linkedin.com/) group (the one with more than 19,000 members). If you are in the process of contacting Stern graduates, we highly recommend scheduling an appointment with a career coach to discuss best practices and approaches when reaching out to fellow graduates. How do I access Career Account? To log in, click here to sign in: *Hint: Bookmark this page*! When signing in, use your Net ID and password (if you've forgotten your password, there is an option to reset!) Do you have a list of salary research tools? Here are some resources you may find helpful. You can also find resources on the Resource Library in Career Account under Salary/Negotation tab: - [Business Week](http://www.businessweek.com/blogs/management-iq) - [CNN Cost of Living Calculator](http://money.cnn.com/calculator/pf/cost-of-living/) - [Economic Research Institute](http://www.erieri.com/) - [Glassdoor](http://www.glassdoor.com/Salaries/index.htm) - [JobStar Central](http://jobstar.org/index.php) - [NYU Stern Full-Time Placement Reports](/portal-partners/recruiters/stern-advantage/full-time-placement-reports) - [PayScale](http://www.payscale.com/) - [Quintessential Careers](http://www.quintcareers.com/researching_companies_guide.html) - [Riley Guide](http://www.rileyguide.com/salguides.html) - [Salary.com](http://salary.com/) - [Salary Expert](http://www.salaryexpert.com/) Do you have a list of how much money MBA students get paid after they graduate? There is a [NYU Stern Full-Time Placement Report](/portal-partners/recruiters/stern-advantage/full-time-placement-reports) on the Stern website. Do you have sample resumes and cover letters? You can access resume and cover letter writing guides as well as sample resumes through the Resource Library in Career Account. Do you have a job board? How can I access it? Yes, you can access the job board through [Career Account](/portal-partners/career-center-working-professionals/alumni/career-account). The job board is updated regularly with MBA targeted positions that vary by industry and range from associate to senior level positions. How do I post a job to your job board or setup a recruiter account? You can submit job postings, internships or fellowships for **Graduate MBA Students and Stern Alumni** through our online [Stern Recruitment System](https://nyustern.12twenty.com/hire). Click on Sign Up for an account and fill out the required information to set up an account and submit a job posting. Your account and job post(s) will be reviewed by our office and approved within 1 to 2 business days. If you are targeting **undergraduates** for your position(s), please post it with the Wasserman Center for Career Development (career services for a constituency that includes undergraduate business school students). From this site, follow the employers link to list a job. If you have questions regarding this site contact the Wasserman office at (212) 998-4730. If you have any questions or need help with posting a job, please feel free to reach out to the recruitment team at: Do you have a list of headhunters or recruiters? Yes, there is a list of recruiters in [Career Account](/portal-partners/career-center-working-professionals/alumni/career-account). It is stored under the Career Resource Hub. However, there is no formal relationship between NYU Stern and any of the firms listed. Can you help me reach out to a company and/or recruiter and schedule an interview? We highly encourage you to schedule an appointment with one of our career coaches to discuss your networking approach with these companies - including how to leverage your alumni network. I want to be on a panel or deliver a presentation to your students. Whom should I reach out to? We would love to speak with you about this. Please send us an email with summary of your experience and the topic(s) you would like to speak to/about, and we will forward it to the appropriate contact. Our email is