# Professor Justin Kruger's research on interpreting email communication is cited

1 Faculty News April 24, 2019 ![The Business Times logo](/sites/default/files/styles/246w/public/assets/images/TheBusinessTimes-logo-feature.jpg?itok=eJSPh1Ga)>

Excerpt from [Grand Valley Business Times](https://thebusinesstimes.com/take-time-to-clear-up-email-confusion/) -- "Studies conducted by [Justin Kruger](https://www.stern.nyu.edu/faculty/bio/justin-kruger) at the New York University Stern School of Business demonstrate we accurately interpret the difference between seriousness and sarcasm in electronic communications only 50 percent of the time — no better than chance."

[Read more](https://thebusinesstimes.com/take-time-to-clear-up-email-confusion/)