# Professor Paul Hardart is quoted in a story examining how streaming services measure key metrics of success

1 Faculty News January 23, 2020 ![Yahoo logo](/sites/default/files/styles/246w/public/assets/images/yahoo.jpg?itok=UzShvj6e)>

Excerpt from [Yahoo News](https://www.yahoo.com/entertainment/know-winning-streaming-war-every-140014298.html) -- [Paul Hardart](https://www.stern.nyu.edu/faculty/bio/paul-hardart), a former Warner Bros. executive and current head of the Entertainment, Media and Technology Program at NYU, agreed, saying the 'key metric' for services 'remains subscriber acquisition and retention'; this is an 'implicit reflection of utility,' Hardart added."

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