# Professor Priya Raghubir is interviewed for a story on Uber's tipping policy

1 Faculty News March 6, 2017 ![Crain's New York logo](/sites/default/files/styles/246w/public/assets/images/con_031171.jpg?itok=74z5O7mn)>

Excerpt from [Crain's New York Business](http://www.crainsnewyork.com/article/20170306/TECHNOLOGY/170309946/ubers-no-tips-expected-policy-comes-at-a-cost) -- "'Tipping in the U.S. has so many dimensions,' said [Priya Raghubir](http://www.stern.nyu.edu/faculty/bio/priya-raghubir), chair of the marketing department at the NYU Stern School of Business, who added that the practice often isn't rational. 'People will routinely tip a cab driver but won't tip the person who makes up their room in the hotel, because they never see that person.'"

[Read more](http://www.crainsnewyork.com/article/20170306/TECHNOLOGY/170309946/ubers-no-tips-expected-policy-comes-at-a-cost)