# Professor Priya Raghubir is quoted in a story on the evolution of the telemarketing industry

1 Faculty News December 9, 2018 ![NBC News online logo](/sites/default/files/styles/246w/public/assets/images/con_037262.gif?itok=6hhedDRK)>

Excerpt from [NBC News](https://www.nbcnews.com/news/us-news/era-endless-robocalls-why-telemarketers-persist-n943831?cid=public-rss_20181209)-- "'I think there will always be a place for an annoying human being to call you,' she said. 'When you have a human being on the line, you do have a much greater opportunity of making a sale. And the telemarketing industry knows that.'"

[Read more](https://www.nbcnews.com/news/us-news/era-endless-robocalls-why-telemarketers-persist-n943831?cid=public-rss_20181209)