# Retail 2020

1 Faculty News January 17, 2012 ![](/sites/default/files/styles/246w/public/assets/images/uat_024704.jpg?itok=JBGNNufK) "Retail 2020" whitepaper, co-authored by Herb Kleinberger and Sam Craig, is featured at the National Retail Federation's annual convention. >

Herb Kleinberger delivered a presentation on "Retail 2020" at the National Retail Federation's 101st Annual Convention and Expo, held January 16-17 in New York City. The whitepaper discusses the future of retailing and outlines the implications for retailers today. [Download the whitepaper](http://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=WH&infotype=SA&appname=SNDE_RE_RE_USEN&htmlfid=REW03013USEN&attachment=REW03013USEN.PDF)