# Prof. Heski Bar-Isaac's research on online rankings

1 July 6, 2012 Crain's New York Business ![Crain's New York logo](/sites/default/files/styles/246w/public/assets/images/con_031171.jpg?itok=74z5O7mn)>

Excerpt from [Crain's New York Business](http://www.crainsnewyork.com/article/20120706/PULSE/120709955) -- "A majority of New York City hospitals scored below the halfway mark in an August 2012 edition of Consumer Reports ranking more than 1,000 hospitals nationwide on patient safety. But the results can twist how hospital administrators prioritize improvements, said [Heski Bar-Isaac](http://www.stern.nyu.edu/faculty/bio/yeheskel-bar-isaac), a professor of economics at the Rotman School of Management at the University of Toronto. 'If the rankings aren't counting absolutely everything, then they might be pushing investments and performance in certain directions,' he said."

[Read more](http://www.crainsnewyork.com/article/20120706/PULSE/120709955)
