# Stern 10 x Stern Corporate Ambassadors on The Business of Luxury: Trends, Technology, and Transformation 0 June 2, 2026 ![Alumni and faculty panel members from the Stern 10 x SCA panel](/sites/default/files/styles/246w/public/2026-06/55227928413_c330e39efd_k.jpg?itok=rAfgw78X)The Stern 10 alumni group and the Stern Corporate Ambassadors Program held a panel on the evolving luxury retail landscape. Welcome remarks were given by Rima Makhoul (BS ‘24), Demand and Inventory Planner at Coach and member of the Stern 10 Alumni Council Committee. The conversation was moderated by Professor Thomaï Serdari and featured distinguished Stern alumni: - Shimul Varghese (MBA ’10), SVP of Global Merchandise Planning and Inventory Management at Coach - Allison Zlotnick (MBA ’23), E-commerce Manager of Merchandising at Prada - Bonnie Jensen (MBA ’25), Enterprise Marketing, Data Foresight, Growth Intelligence and Predictive Analytics at Estée Lauder ![Stern 10 x SCA panel](/sites/default/files/styles/large_825px_wide/public/2026-06/55228176475_61e8c816ae_o_1.jpg.webp?itok=PggDSuuA) *(Left to right) Professor Thomaï Serdari, Shimul Varghese (MBA ’10), Allison Zlotnick (MBA ’23), and Bonnie Jensen (MBA ’25) shared their insights on the luxury retail industry.* ![Stern 10 x SCA panel](/sites/default/files/styles/large_825px_wide/public/2026-06/55228013374_374af8103c_k.jpg.webp?itok=XCLN7KOa) ![Stern 10 x SCA panel](/sites/default/files/styles/large_825px_wide/public/2026-06/55227763491_d8e10c9e63_o_1.jpg.webp?itok=lEsVHtfI) *Alumni and MBA students in the luxury and retail space gained insight from the unique perspectives shared during the conversation.* Panelists explored the forces reshaping the luxury retail industry: shifting consumer expectations, emerging technologies like artificial intelligence and advanced data analytics, and the delicate balance between heritage and innovation. The panel also highlighted how brands balance creating personalized customer experiences while maintaining exclusivity in an increasingly global and accessible market. The discussion blended career insights, industry trends, and a forward-looking perspective on the ever-changing luxury retail field. The conversation was concluded by a Q&A and reception, where alumni had the opportunity to mingle with the panelists. ![Panelists mingling with alumni](/sites/default/files/styles/large_825px_wide/public/2026-06/55228013149_44eaade851_k.jpg.webp?itok=KEkBVFOX) ![Panelists mingling with alumni](/sites/default/files/styles/large_825px_wide/public/2026-06/55226858697_7be0d06e3e_o_1.jpg.webp?itok=nlWdzb57) ![Panelists mingling with alumni](/sites/default/files/styles/large_825px_wide/public/2026-06/55226858882_f52b4c52c0_o_1.jpg.webp?itok=a1XJ-f68) ![Panelists mingling with alumni](/sites/default/files/styles/large_825px_wide/public/2026-06/55227927923_46f45f1450_o_1.jpg.webp?itok=LCgSO9rV) *After the discussion, alumni mingled with the speakers during a reception.* [![04.22.2026 Stern 10 x SCA The Business of Luxury Panel](https://live.staticflickr.com/65535/55227763491_f944deff62_z.jpg)](https://www.flickr.com/photos/sternalumni/albums/72177720333305734 "04.22.2026 Stern 10 x SCA The Business of Luxury Panel") ## **Photo Album** See more photos from the event. [**VIEW THE ALBUM**](https://flic.kr/s/aHBqjCS2NE) *Photos: ©Myaskovsky: Courtesy of NYU Photo Bureau* ## Frequently Asked Questions Show All | Hide All What is the Stern 10 alumni group? Stern 10 is an alumni community dedicated to serving all alumni in the first 10 years after graduation. [Learn more about Stern 10.](https://www.stern.nyu.edu/portal-partners/alumni/stay-connected/resources-recent-graduates#:~:text=Stern%2010:%20This%20Is%20for,benefits%20available%20to%20Stern%20alumni.) What is the Stern Corporate Ambassadors Program? In companies with a large or growing Stern presence, Corporate Ambassadors foster connections among alumni and facilitate engagement with the School to help support students. [Learn more about the Corporate Ambassadors Program.](https://www.stern.nyu.edu/portal-partners/alumni/stay-connected/stern-corporate-ambassadors-program) Where can I learn more about Professor Serdari’s research? [Read more of Professor Thomaï Serdari's research.](/faculty/bio/thomai-serdari "Thomaï Serdari") ## Related News - [An Evening at J.P. 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