Professor Lawrence White Testifies Before New York City Council Committee on Paperless Ticketing
White stated that paperless ticketing 'clearly reduces a first-instance buyer’s flexibility… and may be a means… to restrict competition in the secondary market more generally.'
While there are advantages to paperless ticketing, such as reducing the inconvenience due to lost tickets, White stated that paperless ticketing “clearly reduces a first-instance buyer’s flexibility… and may be a means… to restrict competition in the secondary market more generally.”
White concluded that paperless ticketing is an innovation that may have more cons than pros. He recommended that NY State’s current approach – which allows paperless ticketing but requires that a less restrictive alternative also be offered – should be continued. He also suggested continued monitoring of the issue, since worthwhile innovation in this area ought not to be discouraged, but important competition and consumer protection issues are at stake.
Read Professor White’s testimony>>