Luke Williams

Luke Williams
Executive Director, W. R. Berkley Innovation Labs
Clinical Professor of Innovation and Marketing

Luke Williams is an internationally recognized authority on Innovation Leadership. Before joining the Berkley Innovation Labs, he was a fellow at frog design, one of the world's most influential innovation companies. He has worked with industry leaders including American Express, GE, Sony, Crocs, Virgin, Disney, and Hewlett-Packard, to create breakthrough product, service, and business model solutions. Luke has been invited to speak worldwide, and his views have been featured in BusinessWeek, Fast Company, The Atlantic, and The Wall Street Journal. He is the author of Disrupt: Think the Unthinkable to Spark Transformation in Your Business (FT Press, 2011). | @LukeGWilliams

Cynthia Franklin Cynthia Y. Franklin
Director of Entrepreneurship, W. R. Berkley Innovation Labs
Adjunct Instructor of Entrepreneurship

Cynthia is a Stern alumna with an MBA in management and a graduate of Bernard M. Baruch College where she earned a BBA (magna cum laude).

She returned to Stern from KIP Communications, a b-to-b marketing and media company she co-founded. The company’s flagship publication is the award-winning KIP Business Report newspaper, whose advertisers included Mercedes-Benz, Citibank, AT&T, and JPMorgan Chase, among others. Cynthia co-produced KIP Business Report Success Stories, a weekly television segment profiling entrepreneurs, which aired on WCBS-TV, and co-hosted The KIP Business Report on WLIB radio, a popular morning drive-time program focused on small business issues.

For her work promoting entrepreneurship and business development, Cynthia has received numerous honors and awards from the U.S. Small Business Administration, U.S. Department of Commerce, and former NYC Mayor Rudolph Giuliani, to name only a few. She has been featured in Crain’s NY Business, The New York Times, and The Daily News, as well as a host of other media outlets.

Cynthia joined the Berkley Innovation Labs in September 2007.

Phoebe Punzalan Phoebe Punzalan
Associate Director of Entrepreneurship, W. R. Berkley Innovation Labs

Phoebe is an alumna of NYU, having earned her MPA from the Robert F. Wagner Graduate School of Public Service and a BS from the College of Arts & Science.

Phoebe's background encompasses both higher education and healthcare administration.  Previously, she was assistant director of Executive MBA admissions and marketing at the Stern School of Business.  She then spent several years in Colorado, where she managed administrative operations for a 20-provider practice within the University of Colorado Health system and also served on a young professionals board for Project C.U.R.E., a nonprofit that supplies healthcare organizations in developing countries with donated medical equipment.  Phoebe returned to Stern in 2015, joining the Berkley Innovation Labs.

Patricia Miller Patricia Miller 
Administrative Assistant, W. R. Berkley Innovation Labs

Patricia Miller joined the Stern School of Business in 1986. She aids in overseeing the Berkley Innovation Lab's day-to-day operations.  Patricia is a graduate of LaGuardia Community College of the City University of New York.