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In an in-depth Q&A, Professor Michael North shares insights about the intergenerational workforce

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Excerpt from Society for Human Resource Management -- "The biggest benefit [of an age-diverse workforce] is the potential that members of all generations have to learn from one another. Older workers bring 'soft skills' to the table that are severely undervalued in the workplace. These talents include loyalty to the company, emotional stability, wisdom and problem-solving. Younger workers have much to gain from this skill set, and a great deal to learn from those who have an 'organizational memory,' or understanding of why the company does things a certain way."

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