Experience Stern | News & Events

Excerpt from WNYC -- “'I would not be feeling very proud belonging to an organization that, because of some level of carelessness, [people] lost their lives,' she said. 'People who trusted us with their lives, lost lives. That must be traumatic.' But that trauma, she said, can be used to send a message that could be helpful in changing the organization’s culture to one that is more safety oriented. 'You start a campaign that says, never again.'”

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