Share / Print
Faculty News

Prof. Anat Lechner discusses employee morale at Metro North in light of recent accidents

wnyc logo feature
Excerpt from WNYC -- “'I would not be feeling very proud belonging to an organization that, because of some level of carelessness, [people] lost their lives,' she said. 'People who trusted us with their lives, lost lives. That must be traumatic.' But that trauma, she said, can be used to send a message that could be helpful in changing the organization’s culture to one that is more safety oriented. 'You start a campaign that says, never again.'”

Read more