Oisin Hanrahan, CEO and Co-founder of Handy, joined Professor Luke Williams, MBA students and alumni for a 2016-2017 Langone Speaker Series event.
Think about the one observation you believe to be true that hasn’t been discovered yet, and then pursue that missing gap.
Handy, a New York-based company founded in 2012, is a platform that connects individuals looking for household services with top-quality, pre-screened independent service professionals. In Hanrahan’s view, “Every startup has to figure out how their story is relevant to their mission.” In the case of Handy, it was finding a convenient and easy way to match their customers to trusted professionals.
With the rise of the sharing economy and changing American workforce, Handy has played an active role in advocating for legislation that creates a new a model of worker protections and benefits to support independent contractors. Hanrahan understands how important it is to keep workers happy and empowered, “The motivation for work has and continues to change.”
How else does Handy maintain their competitive advantage? Hanrahan outlined three questions he asks himself — and that others considering an entrepreneurial path can utilize — that guide his decision-making process at Handy:
- Does anyone care about what you're doing and selling?
- Are you going to win the category? Will your company be the largest player in the market you compete in?
- Can you build a long-term sustainable business?
Throughout the interview, Hanrahan offered valuable advice for budding entrepreneurs in the audience:
- Think about the one observation you believe to be true that hasn’t been discovered yet, and then pursue that missing gap.
- Don’t fight the big waves of disruption.
- Expect the unexpected.
This Langone Speaker Series event was co-hosted by Stern's MBA Stern's MBA Office of Student Engagement & W. R. Berkley Innovation Labs.