NYU Stern
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Prof. Anindya Ghose & Panos Ipeirotis research online product reviews

Excerpt from Financial Times -- "In their paper, 'Deriving the pricing power of product features by mining consumer reviews,' published in Management Science, Anindya Ghose and Panagiotis Ipeirotis, associate professors in Stern’s department of information, operations and management sciences and Nikolay Archak a doctoral student, aim to estimate the 'economic impact of user-generated product reviews by identifying the weight that consumers put on individual evaluations and product features and estimating the overall impact of review text on sales.'"