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Excerpt from San Francisco Chronicle -- "'Twilio is one of the hidden giants of the sharing economy,' said Arun Sundararajan, an NYU business professor who studies the emerging sector in which people rent, sell or share assets with others. 'They are a critical piece of the infrastructure.' The reasons are clear, he said. Peer-to-peer marketplaces need to facilitate trust among participants, since their core businesses require people to get into strangers’ cars or stay in strangers’ homes, for instance. But at the same time, participants may want to shield aspects of their identity."

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