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Professor Arun Sundararajan explains the impact of Uber's English-language test requirement for its London drivers

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Excerpt from Marketplace -- "I think that this will hit Uber drivers hard, because as you know if you've been in an Uber in London, New York or LA, significant fractions of these drivers are recent immigrants, who may be challenged by an English-language writing test ... In many ways this is one of the professions where a complete absence of communication between the service provider and the service receiver is theoretically possible."

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