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Professor Scott Galloway comments on United Airlines' handling of its PR crisis

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Excerpt from Bloomberg -- "On a scale of 1 to 10, it was -1. I think it was probably the most tone-deaf response I've seen to this type of issue, I think, possible ever. He used the term 're-accommodate' as if he was trying to put a good spin on it. It just took a bad situation and made it worse."

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