Professor Scott Galloway evaluates Facebook's response to criticism of its role in the election, from his book, "The Four"
— October 12, 2017
Excerpt from The New York Times -- "Mr. Galloway, whose new book, 'The Four,' analyzes the power of Facebook, Amazon, Google and Apple, said the social media network was still fumbling its response. 'Zuckerberg and Facebook are violating the No. 1 rule of crisis management: Overcorrect for the problem,' he said. 'Their attitude is that anything that damages their profits is impossible for them to do.'"