NYU Stern

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Rene A. Caldentey

Rene A. Caldentey

Joined Stern 2001

Leonard N. Stern School of Business
Kaufman Management Center
44 West Fourth Street, 8-77
New York, NY 10012

E-mail rcaldent@stern.nyu.edu
Personal website


Rene Caldentey is Associate Professor of Operations Management at New York University Stern School of Business. Professor Caldentey teaches Competitive Advantage from Operations.

Professor Caldentey joined NYU Stern in 2001. His primary research interests include customer service, optimization, probability statistics, retail management and stochastic modeling. He has been published in numerous journals including Manufacturing and Service Operations Management Journal, Operations Research, Queueing System and The Chilean Central Bank Review. Before joining NYU Stern, Professor Caldentey worked for the Chilean Central Bank and taught at the University of Chile and The Sloan School of Management at Massachusetts Institute of Technology (MIT).

Professor Caldentey received his Master of Arts in civil industrial engineering from the University of Chile and his Doctor of Philosophy in operations management from MIT.

Research Interests

  • Customer Service
  • Optimization
  • Probability Statistics
  • Retail Management
  • Stochastic Modeling

Courses Taught

  • Competitive Advantage from Operations

Academic Background

Ph.D., Operations Management, 2001
Massachussets Institute of Technology

M.A., Civil Industrial Engineering, 1995
University of Chile

Areas of Expertise

Information, Operations & Management Sciences

  • Customer Service Optimization
  • Statistics
  • Stochastic Modeling