Dolly Chugh

Biography

Dolly Chugh is an Associate Professor in the Management and Organizations Department at New York University Stern School of Business.

Dolly Chugh's research focuses on the psychological constraints on the quality of decision-making with ethical import, a phenomenon known as "bounded ethicality" (Chugh, Banaji, and Bazerman, 2005). She is particularly interested in unintentional forms of unethical behavior. She is currently writing a book titled The Person You Mean to Be, for individuals and businesses wanting to overcome unconscious bias to build a better workplace and world (forthcoming 2018, HarperCollins).

In addition, Dolly has written on these topics in Psychological Science, Harvard Business Review, Social Justice Research, The American Economic Review, and The Journal of Behavioral Decision Making. Media coverage of her research includes Forbes, the Washington Post, CosmoGirl, The New York Times, the Economist, Huffington Post, the Financial Times, and the Stanford Social Innovation Review.

Dolly is a passionate advocate for and participant in the education reform movement. Her primary contribution to this work lies in the leadership development of the educators playing critical leadership roles in the KIPP charter school network, ranging from grade level chairs and curriculum chairs to deans, principals, and regional leaders (akin to superintendents) to foundation level managers. Through this work on the faculty of the KIPP School Leadership Program, Dolly has had the privilege of facilitating the leadership development of over 500 school leaders since 2008.

Prior to her decision to pursue an academic career of teaching and research, Professor Chugh worked in both professional services and line manager roles at Morgan Stanley, Sibson & Company, Time Inc., Scholastic Inc., and Merrill Lynch. Professor Chugh received a B.A. from Cornell University where she earned a double major in Psychology and Economics and served as a two-time co-captain of the Varsity Tennis Team (1990), an M.B.A. from the Harvard Business School (1994), and a PhD in Organizational Behavior / Social Psychology from Harvard University (2006).

Research Interests

• Bounded Ethicality
• Bounded Awareness
• Implicit Bias
• Race and Gender
• Negotiations

Courses Taught

• Collaboration, Conflict, and Negotiation
• Managerial Skills

Academic Background

Ph.D., Organizational Behavior, 2006
Harvard University

M.A, Social Psychology, 2003
Harvard Business School

M.B.A, General Management, 1994
Harvard Business School

B.A., Psychology, Economics, 1990
Cornell University

Selected Publications

Chugh, D., & Kern, M.C. (2016)
A Dynamic and Cyclical Model of Bounded Ethicality. Research in Organizational Behavior, 36.

Chugh, D. & Kern, M.C. (2016)
Ethical Learning: Releasing the Moral Unicorn. In Palmer, D.A., Greenwood, R., & Smith-Crowe, K (Eds.) Organizational Wrongdoing. Cambridge: Cambridge University Press.

Rattan, A., Savani, K., Chugh, D. & Dweck, C. (2015)
Leveraging Mindsets to Promote Academic Achievement: Policy Recommendations. Invited Submission for special issue (Topic: What if the President had a Council of Psychological Advisors?) of Perspectives on Psychological Science, 10(6), 721-726.

Tenbrunsel, A. & Chugh, D. (2015)
Behavioral Ethics: A Study of Increased Breadth and Depth. Current Opinions in Psychology, 6, 205-

Milkman, K.L., Akinola, M., & Chugh, D. (2015)
What Happens Before? A Field Experiment Exploring How Pay and Representation Differentially Shape Bias on the Pathway into Organizations. Journal of Applied Psychology.