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Frances Milliken

Frances Milliken

Joined Stern 1985

Leonard N. Stern School of Business
Kaufman Management Center
44 West Fourth Street, 7-60
New York, NY 10012

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Frances J. Milliken is a Professor of Management and holds the Arthur E. Imperatore Professorship in Entrepreneurial Studies. She has taught courses to students at all levels in the Stern School from undergraduates to Ph.D. students.

Her primary research interest is in how the organizational context shapes the interactions between people in the organization as well as the attitudes and behaviors of employees. She and her colleagues have been interested, for example, in the dynamics of upward communication in organizations and in the causes and consequences of employee silence (Fang, et al., 2014; Morrison & Milliken, 2000; Milliken et al. 2003; Milliken & Lam, 2009). With her colleagues, she has also been exploring the effects of power on how people think and communicate (Magee et al., 2010; Thomas, Milliken & Magee, 2016). Most recently, she and her colleagues have been looking at the effects of corporate social responsibility or sustainability initiatives on employees' attitudes and behaviors, both inside and outside the workplace (Milliken & See, 2016; Milliken et al., 2015; Schipani, Milliken & Dworkin, 2016).

She has also done research on teams, the management of diversity, and work-life issues (e.g., Forbes & Milliken, 1999; Milliken & Martins, 1996; Milliken et al., 1998). Her articles have appeared in the Academy of Management Journal, the Academy of Management Review, Personality and Social Psychology Bulletin, the Strategic Management Journal, and the Academy of Management Perspectives as well as in other journals.

She received the Distinguished Scholar Award from the Academy of Management's Managerial and Organizational Cognition Division in 2013. She has also received the Best Paper Award from the MOC Division of the Academy of Management in 2009 and from the Eastern Academy of Management twice.

In addition to her research work, she has held several administrative roles at Stern including Associate Dean for Academic Affairs of the Undergraduate College, Director of the Doctoral Program in Management, University Senator, Co-Chair of the Dean's Women's Advisory Committee, and Academic Director of the Langone Program for Working Professionals in Westchester County.

She is currently an Associate Editor of the Academy of Management's newest academic journal, Academy of Management Discoveries and has also served on the editorial boards of several other major management journals including the Academy of Management Review (2002-2007), the Academy of Management Journal (1996-2002), Organization Science (2009-present) and the Journal of Management Studies (2002-present).

Professor Milliken received her B.A. in Psychology from Barnard College and a M.B.A. and Ph.D. from the City University of New York.

Research Interests

  • Employee Voice and Silence
  • Organizational Learning
  • The Effects of Power
  • Managing Diversity
  • Work and Society, Corporate Social Responsibility

Courses Taught

  • Business and Its Publics
  • Leadership in Organizations
  • Managing People and Teams

Academic Background

Ph.D., Organizational Behavior


B.A., Psychology

Selected Publications

Schipani, C., Dworkin, T., Milliken, F. J., & Kneeland, M. K. (2018)
Assessing the Progress of Women in Corporate America: The More Things Change, the More They Stay the Same
American Business Law Journal

Milliken, F. J. (2018)
Diversity and Corporate Social Responsibility: Exploring the Connections between Top Management Team/Board Diversity, CSR, and Workforce Diversity
in Oxford Handbook of Corporate Social Responsibility: Psychological and Organizational Perspective

Schipani, C., Milliken, F. J., & Dworkin, T. (2017)
The Impact of Employment Law and Practices on Society: The Significance of Worker Voice
University of Pennsylvania Journal of Business Law

Huff, A., Milliken, F. J. and Hodgkinson, G. (2016)
Uncertainty in Research on Managerial and Organizational Cognition
Chapter in K. Sund, R. Galavan, and A. Huff (Eds.), Uncertainty and Strategic Decision Making.

Milliken, F. J., Schipani, C., Bishara, N. and Prado, A. (2015)
Linking Workplace Practices to Community Engagement: The Case for Encouraging Employee Voice.
Academy of Management Perspectives, 29: 405-421

Fang, C., Kim, J., and Milliken, F.J. (2014)
When Bad News Is Sugar-coated: Information Distortion, Organizational Search and the Behavioral Theory of the Firm.
Strategic Management Journal, 8: 1186-1201