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Shelly London

Shelly London

Joined Stern 2008

Leonard N. Stern School of Business
Kaufman Management Center
44 West Fourth Street,
New York, NY 10012



Shelly London joined New York University Stern School of Business as an Adjunct Assistant Professor in the Fall of 2008. She teaches courses on ethics and communication to both undergraduate and graduate students.

A former marketing and communications executive, she worked 18 years at AT&T, most recently as a senior vice president. Before retiring in 2008, Professor London served eight years as vice president and chief communications officer at American Standard Companies, where she and her teams won numerous awards, including PRWeek's 2007 large communications team of the year. As part of her responsibility for all internal and external communication, Professor London led the American Standard Companies' crisis prevention and management programs, as well as its corporate social responsibility initiatives - all which emphasized the company's values and ethics.

In 2009, she was one of 14 inaugural fellows in Harvard University's Advanced Leadership Initiative, a yearlong program aimed at senior leaders who want to change from their primary careers to a life of service. There, she continued her interest in ethics and began a multi-faceted initiative designed to use popular media to promote ethical thinking.

Professor London received her B.S. in Journalism with highest distinction and her M.B.A. from the University of Kansas.

Research Interests

  • Ethics education
  • Moral development and popular media
  • Change management communication
  • Crisis management communication

Courses Taught

  • Business Communication
  • Organizational Communication and Its Social Context
  • Professional Responsibility and Leadership

Academic Background

M.B.A., 1981
University of Kansas

B.S., Journalism, 1974
University of Kansas

Areas of Expertise


  • Business Ethics
  • Corporate Social Responsibility (CSR)


  • Corporate Governance
  • Corporate Social Responsibility (CSR)
  • Crisis Communications/Catastrophe Preparedness
  • Leadership
  • Managing Change