Professor Arun Sundararajan asserts that the rise of delivery services doesn’t need to be at the expense of restaurants, noting that most of the successful businesses in the industry have active digital channels
— May 13, 2020
Excerpt from The Hill -- "But the rise of delivery services doesn’t need to be at the expense of restaurants, said Arun Sundararajan, professor at New York University Stern School of Business. 'A number of restaurants are going out of business. If you think about things through that lens, the restaurants that survive are likely to be the ones who were either doing a lot of deliveries through these platforms or turned to this channel and used it well,' he said."