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SternConnect FAQs

Thank you for visiting SternConnect, the NYU Stern online alumni community. Included below are answers to the most common questions asked by community members. If you have questions about SternConnect, a support team is available and can be reached by e-mail at sternconnect@stern.nyu.edu or by calling (212) 998-0669.

How do I create my SternConnect account?

To get started, click here! A wizard will walk you through the process of verifying your identity and creating an account password. In order to verify your identity, you will need to enter your NYU ID Number.

I already created an alumni account on SWAP (NYU Stern's former online alumni directory); can I use the same login information to access SternConnect?

Alumni active in our former online alumni directory have been automatically enrolled as members of our new community. You should have received an email from the NYU Stern Office of Development & Alumni Relations containing your new login information; your former login information will not work in the new community. Contact the NYU SternConnect support team at sternconnect@stern.nyu.edu or by calling (212) 998-0669 if you need further assistance. You can find your NYU ID Number above your name on any recent mailing from NYU or in most emails from the Office of Development & Alumni Relations.

The information you have on file is incorrect. How can I correct it?

We apologize for the incorrect information. You can update your information by doing the following:

Contact Information and Preferred Email Address: You may update your home and business contact information (address, telephone, email) by visiting NYU's Address Change form.

Degree Information: NYU degree information can not be updated in NYU SternConnect. Please email sternconnect@stern.nyu.edu with information specifying how your degree information should be displayed, and we will correct our records.

How do I use the features in My Public Profile?

Click here to access an online tutorial on customizing your Public Profile page, adding Class Notes, joining Groups, and using the Friend features available in NYU SternConnect.

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