In a co-authored op-ed, Professor Herbert Kleinberger shares insights from his research on retail growth strategies
— January 1, 2017
Excerpt from the Harvard Business Review -- "Our analysis showed that the less successful retailers had continued to chase growth by opening new stores far past the point of diminishing returns. By contrast, the successful retailers had drastically curtailed expansion and instead relied on operational improvements at their existing stores to drive additional sales. This allowed them to increase revenues faster than expenses, which had a powerful positive impact on earnings."