Professor Michael North dispels common myths about the multigenerational workplace
Excerpt from Society for Human Resource Management -- "Myth 1: Younger workers perform better than older ones. It's true that, on average, fluid intelligence—that is, the ability for people to process information quickly—declines with age, North said. But another important aspect of brain power known as crystallized intelligence, which is based on wisdom, experience, and the ability to recognize patterns, remains stable and sometimes increases across the lifespan. Many other key elements integral to strong performance improve with age, including conscientiousness, emotional wellbeing, agreeableness, loyalty and language complexity. 'Research is finally starting to demonstrate that a lot of things get better,' North said."