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Management of Technology and Operations

The management of information technology and operations in an integrated manner and their strategic alignment with business models are both essential to achieving business success. Operational excellence is the key driver to performance in a world that is increasingly driven by information.

Operations management provides the tools to analyze, improve and position a firm's operations to achieve the best fit with the firm's competitive strategy, marketing priorities and financial constraints. It provides a link to strategy and its successful execution. It makes available metrics for managing businesses, such as, six sigma quality, order to delivery cycle, inventory turns, and capacity utilization.

Information technologies continually redefine possible business models and operations across industries, creating new markets, channels and spaces of interaction. They are an integral part of developing new products, designing new organizations, managing customer relationships, and in achieving operational excellence.

A specialization in management of technology and operations enables you to think about technology-enabled business models, and the alignment of information technology and operations with corporate strategy. Decisions about investments in IT and the design of operations have far reaching consequences for development of products and services, managing customers, and achieving operational excellence.  Courses in this specialization will provide you with the following capabilities:
  1. Linking the success and valuation of organizations with the effective design and management of its information technology assets, data and operations.
  2. Aligning operations strategy and information technology with business models and understanding how to make investment decisions regarding information technology and operations.
  3. Crafting operations and information technology strategies to exploit emerging opportunities enabled by digital convergence and the increasingly electronic nature of all aspects of business.
This specialization is especially suitable for careers in Consulting, Financial Services, Management of Information Technology, and Operations. Due to the extent to which the internet fuels new information technology-based opportunities, the specialization is also valuable for entrepreneurs.

Academic Advisor: Professor Norman White, 212-998-0842
 

Course List

FINC-GB.2310 Managing Financial Businesses
INFO-GB.2318 Digital Strategy
INFO-GB.2335 Programming in Python and Fundamentals of Software Development
INFO-GB.2346 Dealing with Data
INFO-GB.3155 Global Sourcing and Open Innovation
INFO-GB.3157 Computer and Network Security
INFO-GB.3310 Social Media & Digital Marketing Analytics
INFO-GB.3322 Design and Development of Web and Mobile Applications
INFO-GB.3335 Electronic Communities
INFO-GB.3336 Data Mining for Business Analytics
INFO-GB.3338 Business Strategy for the Digital Economy
INFO-GB.3339 Being Digital: Search, Social Media and Crowdsourcing
INFO-GB.3355 Globalization, Open Innovation, and Crowdsourcing: New Ways of Organizing
INFO-GB.3356 Business Process Design & Implementation
INFO-GB.3358 Data Governance
INFO-GB.3359 Practical Data Science
INFO-GB.3362 Emerging Technology and Business Innovation
MKTG-GB.2173 New Media in Marketing
MKTG-GB.2325 Digital Media Marketing
OPMG-GB.2306 Supply Chain Management (Business Logistics)  
OPMG-GB.2310 Managing for Quality
OPMG-GB.2312 Operations in Panama: A man, a plan, a canal
OPMG-GB.2313 Operations in Entertainment: Las Vegas
OPMG-GB.2330 Retail Operations
OPMG-GB.2350 Decision Models and Analytics
OPMG-GB.2351 Decision Making Under Uncertainty
OPMG-GB.2360 Real Estate Development and Entrepreneurship
OPMG-GB.2365 Operational Risk
OPMG-GB.3330 Revenue Management and Pricing
OPMG-GB.3335 Operations for Global Entrepreneurs
OPMG-GB.3355 Operations Strategy
OPMG-GB.3357 Service Operations and Strategy

 

For course descriptions, please see the Office of Records & Registration website.