How PwC's Tim Ryan Learned to Talk About Race (and How You Can, Too)
— December 6, 2018
By Dolly Chugh
Tim is a 53-year-old, white, male senior executive—not the prototypical champion of uncomfortable conversations about topics like race. Yet, over the past three years, Tim has made himself visible to others within and outside PwC as a brave—even when uncomfortable—learner. I have been observing Tim’s work from afar for several years. Recently, I had the opportunity to meet him, then to hear him speak, and on November 21, 2018, to interview him for this article. Throughout, Tim’s belief that he is a work-in-progress on issues of diversity and inclusion is palpable. He is learning how to think about, talk about and act on these issues. On issues of diversity and inclusion, I believe Tim has what psychologist Carol Dweck calls a growth mindset, a belief that he can always learn more and that mistakes are opportunities to get better (versus a fixed mindset, in which one believes their knowledge will not change with effort or coaching). His willingness to be a work-in-progress on issues of diversity and inclusion may be the most important outcome of his leadership of CEO Action.
A growth mindset unlocks learning, and for someone in a leadership role like Tim, it unlocks learning not only for himself but for others. Here are the three lessons I learned from Tim’s growth mindset.
Read the full Forbes article.
Dolly Chugh is an Associate Professor of Management and Organizations.