How to Have More Inclusive Meetings Over Zoom
— October 20, 2020
By Dolly Chugh
My personal experience — and the prevailing wisdom of management and psychology research — is that meetings default to patterns like these:
• Whoever speaks first is likely to set the direction of the conversation.
• The higher-power, more extroverted, majority-demographic people are more likely to take up disproportionate airtime, receive credit, be given the benefit of the doubt and interrupt others.
• The larger the group, the less meaningful the conversation — and the less likely we are to break out into more meaningful, smaller group discussions because doing so is time- and space-consuming in the physical world.
• Key information is less likely to be shared when it is already known by others; lesser-known but important information tends to not be shared broadly.
• Whatever we did in the last meeting, we are likely to do again in the next meeting.
Read the full TED article.
Dolly Chugh is an Associate Professor of Management and Organizations.